“Came very fast, customer service was fantastic and helped me with my replacement more than I anticipated! Very glad I go through Hydrojug for my hydration purposes Thank you for outstanding service! The lid was as expected and the care in the packaging was great!”
“I have to say that the customer service at Hydrojug is absolutely unmatched! My family refers to my hydro jug as my security blanket because I always have it with me. So of course I was sad when the cap of my glass jug broke. I emailed customer support and got feedback within a day. I can never talk aboutpromote Hydrojug enough!”
“What a great company! Unfortunately the cap that covers the mouth piece had broken off. I reached out on how I could get a replacement. They response was quick and communication was great. In no time they sent me a replacement. I love my Hydro and take it everywhere with me.”
“I absolutely love my stainless steel Hydrojug! When my lid broke, I was devastated. The customer service team was very quick and helpful to provide great care to me and get a replacement sent out right away! I love this company!”
“The lids definitely need an update. 2 lids managed to break so far. My other plastic original lid has always held on but the lids for the glassstainless steel jugs aren't made to last. I've had the lids for less than a year and both broke where the hinge is. It's a teeny tiny plastic nub that's supposed to hold the hinge in place. For the price you pay for jug, I would expect a better quality lid.”
“I recently started my weight loss journey and Hydrojug has been the best addition to my life. I carry this baby with me everywhere I go. The size is perfect. Knowing that I only need to fill it twice a day to meet my 1 gallon a day goal makes my life easier to just grab and go. I love that it's durable and keeps my water cold 247. The straw is a bonus. Not to many bottles out there with such a unique feature. My toddler also loves this bottle. I find him drinking more water now that I have it. I also want to thank customer service for helping me out. My husband had dropped my bottle losing the cap piece and I had reached out to see if I could purchase a new one but they were kind enough to send me a new cap. Very happy with this company and can't wait for the shaker to come out. Waiting to purchase a few new goodies. Thank you”
