“Purchased 2 -64oz water cans. One of them constantly leaks. No matter how tightly it's closed. It's never been dropped or placed in the dishwasher. I emailed someone, rep decided it was appropriate for them to send me a new cover for the bottle. . fast forward 2 weeks.. we used it and guess what LEAKED AGAIN. So at this point, I'm done.”
“I love the size of the jug, the handle and the rubber bottom. Unfortunately my jug leaks. I received a replacement top at no charge, and it still leaks. I feel for the price this should not be a concern.”
“I wrote a review concerning my purchase of the glass jug, as much as I love it a piece of the lid had broken so the opening wouldn't close. Same day as the review I was contacted by customer service and shortly sent a replacement lid! I'm thrilled and am loving being able to use my favorite jug again!”
“I backed hydrojug on Kickstarter and when I needed a replacement they were extremely helpful and offered a replacement. The replacement arrived free of cost and hydrojug was in constant communication and made process painless.”
