“I had a minor issue woth my jug lid leaking , and when I contacted customer service, they sent a replacement, immediately for free!! I'm so happy because I love my jug”
“My lid broke and customer service replaced it free of charge very quickly without any run around. I treat my hydrojug like my child. Very happy with my purchase”
“I really appreciate that the replacement was sent so quickly. Unfortunately, it broke off again after less than a month :u1F979::u1F979::u1F979:˜¹ï¸ Not sure why the lid isn't attached better. The quality just isn't on the same level as the jug. The stainless jug itself is BEYOND amazing. The lid on my two plastic jugs is set up differently. Would love to see a change and upgrade on the quality for the stainless steel jug.”
