“The lid for my 64oz stainless steel water bottle broke. After five years of consistant use. I contacted the company to see how I could purchase a new lid. I was told they would send a new lid out at no charge. WOW! I was blown away. I ended up needing a new straw since the original one was too small. I contacted the company looking to purchase a new straw. I was told they would ship one out at no charge. This company stands up to their warranty. Customer service is fantastic!”
“Thank you so much for your help when my son needed a replacement for his 64oz jug. Working with your company was easy to navigate and very kind. Thank you”
“I had the previous lid without the rubber seals on it. I love the new upgrade. The drinking spout is much larger this time too, it makes it easier to chug my water on hot days. My bottle has lived through the extreme heat (100°F) and extreme cold (-20°F), it’s incredible!”
“Sadly the seal on the lid was lost, instead of replacing that specific part they gave me a new lid altogether. Was not expecting that, customer service was great and quick acting. Absolutely love this brand!”
