“Very happy with the support I received. It took a long time to arrive and the new lid already broke. The same issue happened, the little nub on the side broke.”
“Replacement came fast and in a timely manner. I suggested they change the design since this is the 3rd lid of mine that has broken in a year since receiving my hydrojug.”
“Lid broke, the tab was defective. I've been asking for another lid since November. All I get is more surveys asking how they did Still no lid. I asked for a return as I can use my stainless steel jug now and nothing. ..”
“It's okay, good size and keeps water cold. It's not worth the cost though since it leaks randomly and all they did was send me a video on how do reposition the silicone part in the lid. That made no difference so they sent me a new lid which also made no difference. Overall, it's just not worth the price for the quality you get.”
