“I somehow broke my straw trying to pop it out to clean, to say the least it didn't go well. Ruined completely. I got in touch with their customer service and Ana was amazing! Responded quickly to emails and even sent me a new lid that was deliveried super fast!”
“My previous lid was broken/had a leak. I replaced my traveler lid with the new one and I have no issues! Glad I was able to do this instead of buying a new cup!”