MobileHelp Smart Reviews

1.5 Rating 167 Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Product Page

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Visit Product Page

Carolyn Col****

Verified Reviewer

“I am very sorry , but I am unhappy with this system . I wish to return the product and receive a refund on my money . I did not realize that I had to carry the transmitter with me all the time . I though wearing the watch or pendent was enough . Please tell how I can return this .”

Helpful Report

Posted 3 years ago

“III UImnoup”

Helpful Report

Posted 3 years ago

“I sent the system back. Too many gadgets. Not what I wanted.”

Helpful Report

Posted 3 years ago

“The associates simply did not do what they said they would do, from verifying the correct email address and sending a return label to the wrong address, to saying they will send a return label for UPS or USPS to simplify my return, they sent a FedEx return label for a service outside of my town. Thanks for the grief!”

Helpful Report

Posted 3 years ago

“still never got my refund”

Helpful Report

Posted 3 years ago

“Cost cost cost”

Helpful Report

Posted 3 years ago

Teresa Po****

Verified Reviewer

“I paid for Express Delivery and the unit was shipped to the wrong address and got lost. I cancelled my order and was told if it showed up to refuse the package. It arrived about a week later and I refused it. I was told that I would receive the credit (about $300) when it was returned. 4 weeks after I cancelled, I still have not been credited and was told that the unit is lost again (FedEx) and that I will not be credited until it arrives back to the company.”

Helpful Report

Posted 3 years ago

Robin Fitzge****

Verified Reviewer

“Postal service returned my unit at my request”

Helpful Report

Posted 3 years ago