MobileHelp Smart Reviews

1.5 Rating 167 Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Garrett R Gr****

Verified Reviewer

“I never signed up for Mobilehelp. One of your pushy salesmen signed me up without any approval on my part. If I were CEO of your company he would have been fired. I’ve asked to get my name off your records. PLEASE!”

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Posted 6 years ago

“Did not look listen to my specific requests and definitely did not follow detailed order instructions”

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Posted 6 years ago

Loretta La****

Verified Reviewer

“Well it’s not working for me”

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Posted 6 years ago

Harriet J****

Verified Reviewer

“I have both rhe wrist button and the the button that hangs from the neck with fall detection on it. The button that hangs around my neck goes off when I sleep and went off once when I was resting on the recliner. It is very annoying. I therefore, wear the wrist button most of the time. When I called customer service the gentleman suggested that I use the wrist band when I sleep. I go to the washroom several times during the night and wanted to feel secure if I fall.”

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Posted 6 years ago

Terry Bu****

Verified Reviewer

“The medical alert system did not work the first time it was tested. They sent a older model and it didn't work either. I paid for one year of service by credit card before they sent the product. They paid to return systems but have a policy of not refunding money for 30 days. Will contact BBB.”

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Posted 6 years ago

William How****

Verified Reviewer

“why wait 10 days for delivery when check was cashed in 2 days”

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Posted 6 years ago

Jackie D****

Verified Reviewer

“I don't really have a review to share about the company don't know much bout you.”

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Posted 6 years ago

“I changed my mind and returned the equipment by FedEx as instructed and with label/code provided. Someone at MobileHelp signed for it at least 3 weeks ago and I still do not have my refund. I need this off my credit card.”

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Posted 6 years ago