“My wife had mislaid the adaptor & cable. Buying a replacement adapter & charger was difficult and required buying a battery also. While the heated gilet complete was originally easily purchased on Amazon, the "spare parts" had to be via Ororo direct. The cost for the parts ended up much more than the original gilet complete”
Hi Adam, thank you for your review. Upon checking, the package was delivered to you already. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
“This is what I received, however it is NOT what I ordered. I have called and sent an email regarding this matter. I do love my heated jacket, but would love to get the mini charger that I ordered. I included pics of what I ordered and what I actually received. Thank you for your prompt attention!!”
Hi Polly, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
