“This is what I received, however it is NOT what I ordered. I have called and sent an email regarding this matter. I do love my heated jacket, but would love to get the mini charger that I ordered. I included pics of what I ordered and what I actually received. Thank you for your prompt attention!!”
Hi Polly, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Hi Michael, thank you for your review. We provide warranty service and you can feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)