“I literally had this less than 3 days now. I don’t have any animals or kids and am a light user. The blanket is already coming apart either next zero use.”
Hi Martin,
Thank you for sharing your experience with the product. We're sorry to hear that the fabric didn't meet your comfort expectations. We truly value your feedback, as it helps us continuously improve our products.
If you’d like to discuss your concerns further, please keep an eye out for our email.
Warm regards,
Team Sand Cloud
Hi Natalie,
We’re truly sorry to hear that you haven't received your order, and we understand how that must feel. It’s frustrating when things don’t go as planned, and we appreciate you bringing this to our attention. Your experience is important to us, and we’d like to help resolve this issue as soon as possible.
Please keep an eye out for an email from our team so we can assist you further.
Warm regards,
Team Sand Cloud
“I love the blanket itself but it was delivered with a bunch of pulls in the fabric. I called sand cloud and they said to cut the pulls. I would be cutting everyday! For 170$ it should not do this!”
Hi Maria,
Thank you for taking the time to share your thoughts about the Dahlia XL Bundle. We're so sorry to hear that you received it with pulls in the fabric—that's definitely not the quality we strive for. We completely understand your frustration and appreciate your feedback on the suggested solution.
Your satisfaction is important to us, and we’d love the chance to assist you further. Please stay tuned for an email from our team to discuss how we can make this right.
Warm regards,
Team Sand Cloud
Hi Cathey,
Thank you for your review. We're sorry to hear that you found the product to be rough. We completely understand how important comfort is in a product. Your feedback is valuable to us, and we appreciate you bringing this to our attention.
If you'd like, we'd love to discuss this further with you. Please keep an eye out for an email from our team.
Warm regards,
Team Sand Cloud
“I purchased the pinstripe party blanket and four more towels that were all red white and blue and patriotic but as I mentioned in my last review the items were great my only issue is with the carrier that is used to deliver my last two purchases. My last experience with my order for what ever reason was left away from my front door out in the open but fortunately it was a nice day but with my recent order it had been ripped in a few places in transit and this time it began raining and got most of my items wet a couple of which were soaked through and I tried complaining to the carrier and unfortunately didn’t get much help or satisfaction in simply trying to make them aware of this.”
