“I didn't even get this item. With the other items in my order, no packing slip was included, Sand Cloud has not provided customer service for this missing item days later, and I'm overall very dissapointed in the purchase. I did receive the black poncho that I ordered, and it arrived very smelly, like dye and chemicals. The fabric itself is like a cheap towel, and while it is large enough to use as indicated, it is definitely not worth the cost. So, would I recommend this? It depends on what you are looking to buy and how much hassle you want if they don't ship your entire order.”
Hi Sarah,
Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you've encountered with your order and the product. This experience isn't what we strive for, and we appreciate your patience as we work to resolve it.
Warm regards,
Team Sand Cloud
“These ponchos are great for pool, sea, or shower. They are very absorbent and room to fit all body types. They are colors are really nice and the quality is excellent. I purchased four online and they all arrived in a short period of time.”
