“Mediocre, not impressed. Cloth is stiff/scratchy out of the bag. Dont want to wash as Im thinking I should return this and try a different company's pancho.”
Hi John,
Thank you for taking the time to share your feedback on the Terra Hooded Poncho. We're sorry to hear that the fabric didn't meet your expectations and that it felt stiff and scratchy out of the bag. Comfort is key, and your insights are valuable to us.
If you're reconsidering the return, we're here to assist in any way we can. Please check your inbox for an email from us, and we'll work together to find a solution that suits you.
“Beautiful deep teal. Excellent quality. Too big for me. I am 5'3 160lbs (chest 36C) and it swallowed my body and looked like a very nice bag. If you are tall and lean it will make for a better fit. I unfortunately had to return. Which was a seamless process. Love this company and the towels!!!”
Hi Jamie,
Thank you for your wonderful review of the Terra Hooded Poncho in Teal Blue! We’re thrilled to hear that you love the beautiful deep teal and excellent quality. We completely understand that sizing can be a challenge, especially with oversized fits.
We appreciate your feedback regarding sizing, and it’s great to know that you found the return process seamless. If you have any other thoughts or suggestions, we’d love to hear from you. Enjoy your new towels, and we look forward to serving you again!
“I love it! The teal is a great color! So comfortable just like my two sage color ponchos I’ve already ordered and love as well!
Please make a poncho in your CALCITE PINK color - would love it! Second request here so let me know please!”
Hi Janice,
Thank you for your glowing review of the Terra Hooded Poncho in Teal Blue! We're thrilled that you love the color and find it so comfortable, just like your sage ponchos. Your suggestion for a poncho in calcite pink is wonderful, and we appreciate your enthusiasm!
If you have more ideas or simply want to share your experience, please don't hesitate to reach out.
Hi Sandra,
Thank you for your amazing review of the Terra Hooded Poncho in Teal Blue! We’re thrilled to hear that you find it so versatile and have already enjoyed using it in various ways. It’s wonderful to know that it suits your post-shower relaxation and beach days perfectly!
If you have any more experiences to share or tips on how you’re using it, we’d love to hear from you! Enjoy your poncho!
Hi Patrick,
Thank you for your wonderful review of the Terra Hooded Poncho! We're thrilled to hear that you find it soft and perfect for after a swim. It’s great to know it’s a handy addition for those moments out of the pool.
If you have any other feedback or thoughts to share, feel free to reach out anytime. We appreciate your support!
Hi Dave,
We’re thrilled to hear that you find the Terra Hooded Poncho so comfortable! It’s always great when a piece of clothing feels effortless and cozy. Your love for it truly brightens our day!
Thank you for sharing your thoughts! If you ever have more feedback or questions, just let us know. Enjoy every moment in your poncho!
Hi Carole,
We're glad to hear you liked the Terra Hooded Poncho in Teal Blue. Your feedback is invaluable to us, and we’re always looking for ways to improve. If there’s anything else you’d like to share about your experience or any features you’d love to see, please let us know!
“I have two beach towels from this company that work well so I ordered three different colored ponchos as I thought these would be great for using after showering while camping. All three ponchos have had quality issues- two were stained that required multiple washes to lessen the appearance of the stain and the third had a large whole in the pocket. Definite quality issues with this product. Customer service was great in acknowledging the stains giving a small refund. I would just caution anyone giving this as a gift.”
Thank you for sharing your experience with us, and I'm truly sorry to hear about the quality issues you encountered with the ponchos. It’s disappointing to receive products that don’t meet your expectations, especially when you've had positive experiences with our beach towels in the past. We would like to discuss further with you. Kindly respond to the email that we sent you.
