“Very poor performance, had approx 4months. Bought to shelter hay, secured to wood pallette base. Winds came through; grommets tore, canvas shredded, footings broke, frame twisted. Would NOT recommend this product!!”
Hi Jacquelyn,
We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/warranty-claims
We are looking forward to assisting you!
“Just got it put up. I staked down all of the poles because I live in a very windy state. Today have 50-60 mph wind and it didn't hold up at all. not even 3 days worth. very disappointed.”
Hello Joshua,
We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/warranty-claims
We are looking forward to assisting you!
“I have had my 10 x20 shelter logic for 8yrs now it has made it through hurricane Dorian and Fiona numerous tropical storms . Wintered well year after year. Even the zippers on the door still function and it's opened every day as we store our chicken feed in it for our 6 chickens. It has exceeded my expectations. Followed the directions that came with it and got great service from. It. Thank you shelterlogic hope the next o e is just as good.”
Thank you for your outstanding 5-star rating, Mike! We truly appreciate your feedback and are thrilled to hear that our AutoShelter® 10 ft. x 20 ft. x 8 ft. has exceeded your expectations. It is amazing to hear that your shelter has withstood hurricane Dorian, Fiona, and multiple tropical storms, while also enduring winter after winter. We are delighted to know that even after 8 years, the zippers on the door still function perfectly, making it convenient for you to access and store your chicken feed for your six chickens. We are glad that you followed the instructions and received excellent service from our product. Thank you for choosing ShelterLogic, and we hope that your next shelter will be just as fantastic as the current one!
“This is our second auto shelter from Shelter Logic. We use it to house our tractor and riding mower, as well as a shelf for various farm supplies. Including the time it took to organize all of the components, it took 3 hours for 2 people to build.”
“To start, I had an AS for close to 19 years before needing to replace it. Wow! right. Ordering was a breeze and was delivered promptly. Now comes a small negative. How the AS is packaged. The cardboard box split in transit (was taped at some point) and the frame poles were loose. They should be tied together some how, maybe zipties, because the pieces were sliding out of the split side of the box. A very heavy (270#) box. Other than that all was good. Love my AS and hope to have this one for 19 years.”
Dear Carol,
Thank you so much for giving the AutoShelter 10 ft. x 20 ft. x 8 ft. a 5-star rating! We truly appreciate your support and are thrilled to hear that you have had such a positive experience with our product.
We are delighted to hear that you are loving your new AutoShelter; and hope that it provides you with the same level of reliability and satisfaction as your previous one. If you have any further questions or concerns, please don't hesitate to reach out to us.
Once again, thank you for your kind words and for being a loyal AutoShelter; customer. We truly appreciate your support.
Best regards,
ShelterLogic!
“ShelterLogic problèmes majeurs de qualité. , je resterais à l'écart de leurs produits. De plus, les instructions pour les kits de portes sont tout aussi médiocres que celles pour la structure. RESTE LOIN.
Porte avant amnque oeillet ne s enrroule donc pas vons eu autre compagnie pour abri d auto d une autre marque qui a dure plus de 5 ans Avons donc opte pour votre compagnie plus jamais et surtout que canadian tire n offre aucun service nous a recommande de le revendre soit sur Kiiji ou autres”
Bonjour Joce,
Nous sommes vraiment désolés de voir que vous n'êtes pas satisfait de votre achat. Cet abri a une façade zippée qui peut être ouverte et fermée à volonté, ainsi qu'un panneau d'extrémité solide. Nous proposons un kit de porte enroulable (modèle n° 10077) comme accessoire pour faciliter l'ouverture, la fermeture et le maintien du panneau de porte ouvert. Pour plus de détails, n'hésitez pas à nous appeler au 1-800-932-9344.
“overall the structure is great, if you anchor it and do it right its all good. What isnt is that the material the cover is made of lasted three years. Not even 5. Now it cost 220 dollars for a replacement. That is why i wont by from here again. Now there charging 500 for the 10x20x8. Come on and put more duarble material that can handle the average seasons. So 5 on the frame, 1 on the cover.”
Hello John,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have longer warrantied and life expectancy, which might better suit your needs. Please note that the price has increased over the last couple of years due to inflation. If you have any questions or wish to place an order, please call 1-800-932-9344.
Thank you
