Medium-Hot Fresh Hatch Green Chile - (Big Jim) 5lbs Reviews

4.7 Rating 443 Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

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Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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“Have not received my order. Should have received it last week but it rained. Haven't had any feedback since. But i am not worried. Good peppers take time just like good food! Follow up: Received my peppers today 8/19/16 at 2:45 pm EST. There is not one bad pepper in the box. A few peppers said they were spoiled but you know how they lie. I really appreciate the 2nd day air. It was not necessary but i do appreciate it Will roast them tomorrow'. Hope to do this again next year. Again thank you very much and it seems customer service really is #1.”

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Posted 7 years ago

Hi Donald, Per my voicemail, would you be willing to adjust your review once the box comes in tomorrow? Best, Preston

Posted 7 years ago

“The shipment of my order was delayed due to rain in the fields but only by a few days. The Chile is THE BEST!”

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Posted 7 years ago

Hi Jeff, per my voicemail, would you be willing to adjust your review to reflect the experience once the product is delivered tomorrow? Best, Preston

Posted 7 years ago

“Have not received it”

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Posted 7 years ago

“Still have not received order. Tried calling today and got no answer...whats up???”

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Posted 7 years ago

“Have not received product. Cheers.”

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Posted 7 years ago

Hi, per my voicemail your box is scheduled to be delivered tomorrow. Once it comes in, would you be willing to adjust your review to reflect the quality of what you receive? Best, Preston

Posted 7 years ago

“No peppers have arrived yet”

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Posted 7 years ago

“Funny how you ask me how my order was received when it has NOT been received. Tracking still shows it in El Paso, Texas. So far, not impressed when you said the order would be shipped on August 9.”

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Posted 7 years ago

Hi Michael, Per the rain delay email you received last week, your box was delayed to this week. Unfortunately, our automated review system isn't smart enough to know when a box actually goes out. It only sees the originally scheduled shipment date and assumes that boxes are delivered 2-3 days thereafter. As such, it sent you a review request a bit prematurely! Since your box will be delivered today or tomorrow, I'd like to ask you to adjust your review after you receive it to reflect the quality of what you receive. Thank you for you business. I hope you enjoy your chile! Best, Preston

Posted 7 years ago

“Never received chili order . First time and last time will ever order chili .”

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Posted 7 years ago

Hi Greg, Per my voicemail, your box should be delivered today or tomorrow. Once it arrives, would you be willing to adjust your review to reflect the quality of what you received? Thanks, Preston

Posted 7 years ago