SIM Kit Older Reviews

1.9 Rating 71 Reviews
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About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

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Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Service is just barely acceptable. My phone almost daily stops receiving messages, and I haven't been able to get customer service to fix it in a permanent way.
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Posted 11 months ago
Service isn’t to good. Sometimes it’s okay but I wish it was better.
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Posted 11 months ago
I stead of showing g concern customer relati9ns these arrogant asses trys to dictate terms forcing might over rights and instead of issuing refunded they give you alow fraction discount to appease you to their self centered compromised. They really believe US customers are Asian customers .... and as such with the variety of choices I will be finding another company with better treatments and better plans
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Posted 11 months ago
I have had your service for almost 3 years now & I still cannot get internet & SMS messages on my phone wlile at home. No home internet & Never SMS messages! Here's your review! 0%
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Posted 11 months ago
I haven't had time to contact you but I've been paying for my daughter's phone line for a long time without it working. It's been such a hassle because every time we get a new device, the phone line stops working. I have spent hours on the live chat programming the phone via complicated instructions. I am so tired of having to do that, and I just haven't had time to do it this time, so her phone line doesn't work and hasn't for some time, even though I've been paying for it. The data is working so it's at least something, but still, i haven't been getting what I pay for which is a working cell phone service.
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Posted 11 months ago
I liked my service until I heard from the Homecare service I use for my husband & my dog groomer saying they tried calling & left numerous messages but they never came through to my phone. That could be very costly or even dangerous.
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Posted 11 months ago
Customer service is very uninformed. They have told me things that are not true, like a the goggle pixel 6a is single sim, and then gotten angry when told that is not true. I have also had a very difficult experience porting my number in.
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Posted 11 months ago
I don't get phone calls on my phone. I am not able to open voicemail at home. Please fix this.
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Posted 11 months ago