“Arrived 3 days late. 10 % broken in box. 10-15 % bowed badly cut or chipped making them unusable. Half were 5mm bigger all round than the other half. Some were 4-5mm thick and others were 10-12mm thick. All were of a different size shape and finish. Almost unworkable so unless your fitter is a genius and you over estimate by 25% I really wouldn't bother as you'll never get a good finish. Quite simply a 'dogs dinner'. Avoid like the plague.”
“The material was cancelled six times because it arrived damaged, wasting my time and money. Never in my 30 years of experience have I had so many problems with a single order. It's unprofessional. The people who work there don't seem to care. Of course, not everyone does, as there are also people who tried to help me, for which I am very grateful. Best regards, Robert.”
“I love the tiles. But they arrived in such a bad state 24 tiles survived out of an order of 405. The boxes were water damaged. tiles were chipped, broken wholes boxes were split into multiple pieces. I can't image what happened to the pallet? I had to take another day off work to wait for the delievery as no time slot could be guarenteed for the re-delievery. Customer services told me due to the nature of ceramic tiles some times they get broken on delievery. Would not order tiles from them again as it wasn't worth the hassle and time lost.”
“Possibly the worst grip adhesive I’ve ever used, even after 24 hours it wasn’t dry and it did even stick the wall panel to the prepared wall, I use stick like sh*t 15min rapid set grab adhesive from now on.”
