“Ordered 6 tiles of this 5 pattern design to go above my sink below a window and recieved
5 of one pattern and 1 different. I contacted them and was told I need to order multiple tiles to stand a chance of getting 5 different !!!
what, 90 maybe ? Very disappointing”
“Wrong tiles sent to what I ordered. Plus 2 of the tiles were smashed.
Told I would have to pay to return them.
Shocking customer service when on the phone”
“The lights are great but there was no markings to tell you where you can cut the lights in the video on the website it says there is cut lines at the back of the lights indicating where to cut but there wasn’t also the sticky tape on the back which sticks the lights to the panels wasn’t on straight and it’s very hard to take the top layer off to be able to stick the lights into the panels.
Over all pleased with the lights but these issues need sorting.”
“Quick delivery but goods were not white more of a cream colour aa shown in photo against our white cladding panel.
Cost of return make it prohibitive and you cant return them locally.
Also the flute curves are the small design which isnt evident in the photos when purchasing online see photo”
“I never did receive my order.
3 attempts later and I cancelled.
Apparently, the delivery company couldn’t find me. I’ve never had an issue before, so very confused. The first attempt, was to an address, I did not recognise. In the photo they took, my address and postcode was clearly shown on the package. Do they not have satnav or google maps?”
