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Shipping Reviews

1.9 Rating 630 Reviews
Leah Jefferies
Verified Reviewer
Had to ring as order was missing, very helpful staff. Not happy as had to wait another 2 days for glue. However would not stop me ordering again or recommending.
Helpful Report
Posted 3 months ago
Good morning Leah, Thank you for taking the time to leave a review. I'm really sorry to hear that there was an issue with the delivery of your adhesive but I'm glad that we were able to sort this for you. Should you require anything further, please do not hesitate to reach out. Kind regards, Lucy | Customer Service Advisor
Posted 3 months ago
Margaret Nesbitt
Verified Reviewer
No communication whatsoever from company! Did not tell me there was a delay, only found up when I rang to check. Ordered in July. Finally delivered, by a company who did not care. All of my order damaged. I certainly would not recommend or go back.
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Posted 3 months ago
Ordered oak, juniper green and autumn brown. Received oak and walnut brown x2.
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Posted 3 months ago
Mr Rendel Harris
Verified Reviewer
Author didn't leave any comments.
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Posted 3 months ago
Kerry Bartaby
Verified Reviewer
Great looking solid panels , but easy to cut though. Was going to do it myself but now need someone to do it
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Posted 3 months ago
Arrived 3 days late. 10 % broken in box. 10-15 % bowed badly cut or chipped making them unusable. Half were 5mm bigger all round than the other half. Some were 4-5mm thick and others were 10-12mm thick. All were of a different size shape and finish. Almost unworkable so unless your fitter is a genius and you over estimate by 25% I really wouldn't bother as you'll never get a good finish. Quite simply a 'dogs dinner'. Avoid like the plague.
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Posted 3 months ago
Deborah Edwards
Verified Reviewer
Lovely panelling just too dark
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Posted 3 months ago
I ordered a sample, but it wasn't in the box with the other two (one of which was completely the wrong tile!) Doesn't bode well.
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Posted 3 months ago