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Shipping Reviews

1.8 Rating 721 Reviews
Justyna Benouaret
Verified Reviewer
One panel arrived broken .have contacted costumer service and been told that I should check all 10 boxes in front of courier , which is impossible as its take so much time ! Been offer just half price refund , not good for me at all !the sticker on the box said I have 24h to raport any problem .not happy!
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Posted 5 months ago
So far this has been the worse product introduction, haven’t used the panels as yet, but the whole delivery process and courier used was terrible , the crew ripped open the packaging and left the scene as if it was Christmas morning present opening! I will be formally complaining to the retailer!
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Posted 5 months ago
Simone Townsley
Verified Reviewer
Lovely tile but lots of flaws. Several within the box havent been cured correct either so paint appears to have run.
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Posted 5 months ago
Michael Norton
Verified Reviewer
Very disappointed Panels came damaged I'm half way threw a bathroom fit now been told there out of stock for 6 weeks Absolutely disgusting I have a costumer going nuts Been using this company for years probably won't use them again
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Posted 5 months ago
Didn’t do what it needed not as strong super grip as I hoped and required. I had to go out and purchase a stronger adhesive which then did the job fantastically
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Posted 5 months ago
Could not get the device to operate the LED lights o communiacte to the app - very poor instructions
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Posted 5 months ago
Nicola Nicolello
Verified Reviewer
Haven’t received my samples!!!
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Posted 5 months ago
Would be 5 as the tiles themselves are beautiful however not 5 star as on both deliveries tiles were smashed in my order and I’m not being refunded for furthermore they turned up 45 minutes after the latest delivery time. So will never order again from here. Not an enjoyable order.
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Posted 5 months ago