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Shipping Reviews

1.8 Rating 721 Reviews
Kate Shaw
Verified Reviewer
Incentivized
Can't write a review, as haven't received my tile sample. It has been delivered by Amazon to the wrong door!!!!!
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Posted 3 months ago
John PRESTON
Verified Reviewer
i saw these trepanel on their website at a price of £49.00 per panel so i asked for a sample , when i saw the sample was of decent quality i went to place an order for 4 panels but the price had risen to £99.00 per panel , so i complained and they took the price down to £79 per panel and after i ordered and received these panels having not ordered enough i then ordered and received these, 2 more panels at £79 per panel . the price on their website dropped to £59 per panel , This is not fair at all . so i am not happy with them playing with pricing like that.
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Posted 3 months ago
From start to finish - ordering to delivery, Walls & Floors were extremely professional. Highly recommended.
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Posted 3 months ago
Hi, thanks for my sample. It arrived in great time and the packaging is excellent. I am having a brand new, from scratch, basement kitchen fitted atm & really want the very back wall to resemble brickwork with an industrial feel to the room. The brick tile is perfect in colour & texture but the size of the individual bricks is way too small for it to look convincing. For this reason only I shan't be ordering. Why not make them actual brick size if that’s what we’re trying to emulate? Surely that would make sense? It’s the same with all other samples I’ve tried too sadly. I’m at a loss as it’s big room I would using them in so need at least a genuine brick sized pattern. Thanks tho. K. Lane.
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Posted 3 months ago
Haven’t received them yet
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Posted 3 months ago
Broken tiles about 6 so not good delivery phoned straight away but not receive form to claim so not good follow up
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Posted 3 months ago
Doesn’t look like light oak. More like grey
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Posted 3 months ago
Hi Angela, I am sorry to hear that you were not happy with your sample. The light oak panels are known for their very light oak colouring, which can be seen as more white/pearl grey to some. This is why we encourage customers to order samples, to ensure the product is right for you! Our Oak or Smoked Oak panels may be more fitting for you! Kind regards, Walls and Floors.
Posted 3 months ago
Unfortunately the tiles arrived with the majority chipped. I still love the pattern so I’m hoping they can be replaced FOC. However, the packers should use extra wrapping materials to ensure the tiles arrive intact this time!
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Posted 3 months ago