“I am so happy with this company! They are patient, professional, accommodating...and the list goes on. I appreciate the tech support and assistance. Waterguru has a customer for life and I rave to my friends about their awesomeness.”
Dear Deborah,
Thank you so much for your glowing 5-star review! We are absolutely delighted to hear that you’ve had such a wonderful experience with our team. Providing professional support is our top priority, and it’s great to know that our tech assistance has made a positive impact for you.
We’re thrilled to have you as a loyal customer and truly appreciate you spreading the word about our services. If you ever need anything or have questions, please don’t hesitate to reach out. We're always here to help!
Happy swimming!
Warm regards,
Your friends at WaterGuru
“I love my Sense S2 and highly recommend to anyone with pool! Takes the guess work out and with the addition of an automatic pool cleaner, no need to pay for monthly pool service.”
Dear Craig,
Thank you for your incredible 5-star review! We're thrilled to hear that you're loving your Sense S2 and finding it so helpful for your pool needs. It’s great to know that it’s taking the guesswork out of pool care for you, and pairing it with an automatic cleaner sounds like a smart move to save on service costs!
If you have any questions or need support in the future, don’t hesitate to reach out. We’re always here to help!
Happy swimming!
Warm regards,
Your friends at WaterGuru
Dear Jim,
Thank you for your stellar 5-star review! We’re so pleased to hear that the SENSE S2 is working as advertised for you. It’s always fantastic to know our product meets your expectations.
If you ever have any questions or need assistance, don’t hesitate to reach out. Your satisfaction means the world to us!
Happy swimming!
Warm regards,
Your friends at WaterGuru
Dear Keith,
Thank you for your amazing 5-star review! We’re thrilled to hear that the SENSE S2 is making it easy for you to keep your chemicals at peak performance. It’s great to know that our product is helping you maintain a safe and enjoyable pool environment.
If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to support you!
Happy swimming!
Warm regards,
Your friends at WaterGuru
Dear Jim,
Thank you for your thoughtful 4-star review! We’re glad to hear that the SENSE S2 is helping you keep track of the chemicals in your pool. Maintaining a clean and safe swimming environment is crucial, and we’re happy to be a part of that process.
If there's anything we can do to enhance your experience further, please feel free to reach out. We're always here to help!
Happy swimming!
Warm regards,
Your friends at WaterGuru
Dear Troy,
Thank you for your fantastic 5-star review! We're so glad to hear that our customer service team was able to swiftly assist you with the replacement and get your SENSE S2 up and running again.
Your satisfaction is very important to us, and we’re here to help if you need anything else in the future.
Happy swimming!
Warm regards,
Your friends at WaterGuru
“When my husband passed away I was responsible for the care of our pool. The Guru made it easy for me without having to judge the color" of the paper strip. I have had the Sense 1 and the Sense S2. The Sense S2 has been improved as to the battery holder. The company is always there to help with any problems you may have and gladly replace any item that is not working. I would recommend this pool guru to everyone to help adjust the chemicals in your pool.”
Dear Frances,
Thank you for your heartfelt 5-star review! We're incredibly sorry to hear about your loss, and we're honored that you chose SENSE S2 to help you manage your pool during such a difficult time.
It's wonderful to hear that our product made the process easier for you, and we appreciate your kind words about the improvements we've made, especially regarding the battery holder. Our customer support team is always ready to assist, and we’re glad that you have found them to be helpful.
Your recommendation means a lot to us, and we’re here to ensure your pool remains a source of joy. If you ever need assistance, please don't hesitate to reach out.
Warm regards,
Your friends at WaterGuru
Thank you for your feedback, Nathan. We're sorry to hear that you're not satisfied with the SENSE S2. Your experience is important to us, and we’d like to better understand your concerns. Please check your email as we have reached out to offer assistance. Looking forward to helping you resolve this issue.
Posted 6 months ago
Hi Nathan,
Thank you so much for your detailed review. We genuinely value and appreciate your feedback, as it helps us understand your experience and continue to improve. We have already reached out to you via email to address your concerns and provide the support you need.
If you have any further questions, issues, or feedback to share, please don’t hesitate to respond to that email. Our team is here to assist you and ensure you have the best possible experience with us. Thank you once again for taking the time to share your thoughts—we’re here for you!
Stay safe!
Your friends at WaterGuru
