I bought a Reuleaux RX Mini mod from Vapesourcing and this is what they asked of me: “Thank you for contacting Vapesourcing. We regret that you are experiencing issues with the item received. Please kindly review more details of our warranty policy here: https://vapesourcing.com/returns-or-exchange In order to help us solve the issue, we kindly ask you to provide below details for us here at first: 1. Please describe your issue in details ( what happened and when ). 2. Please tell us what you have done with the item to solve the issue. 3. Please provide the item code and the SN ( serial number ) of the item indicated on the outer packaging and the shipping label for us. 4. Please provide a video to display the issue in detail. Please make sure the video is made in good lighting and at a moderate distance. If the video is more then 2MB, please provide a youtube link of it for us here. We will wait for your information here. Thank you for your cooperation. Best regards, Fiona Vapesourcing Customer Service“ So I’m left with a $50 mod that doesn’t work.