“Spoken to Hannah Beattie on tuesday 24.03.2015 told her my hotmail was not working so i could not get hold of my insurance certificate. She was so nice and emailed it to me at work. She also asked me if there was anything else she could help me with and i sad thank you but that was all. I have been with One Call insurance for a little while now and I just wanted to say well done to all your staff they are all so helpfull and polite and nothing is too much trouble. i will be looking at adding my sons car insurance to One Call next year. Thank you all once again
Just one other thing when you try to click on which insurance you required if is very difficult to get to the correct one”
“Adam Jackson (username AJ5) delt with my renewal this year in a very clear and professional way, the cover was just what I wanted at a very reasonable price which wasn't increased on renewal as they often are, suggesting a responsible business model. Thank you.”
“I had problems downloading the copy of the policy the pin number didn't work I telephoned you and was issued with another pin number which didn't work either .I then spoke to Maxine who said she would email e the documents which she did and I am now able to print them”
“I have been unable to access my insurance documents as the pin number has not worked.
I have now been locked out and will have to try later.
The pin number was texted to me and emailed .
Also in the email to me I had to say that operator K86 spoke to me but I cannot see where I enter this information”
