“I had problems downloading the copy of the policy the pin number didn't work I telephoned you and was issued with another pin number which didn't work either .I then spoke to Maxine who said she would email e the documents which she did and I am now able to print them”
“I have been unable to access my insurance documents as the pin number has not worked.
I have now been locked out and will have to try later.
The pin number was texted to me and emailed .
Also in the email to me I had to say that operator K86 spoke to me but I cannot see where I enter this information”
“My house insurance was up for renewal so having received my renewal notice I contacted your office by phone. I was treated courteously and efficiently and was very pleased with your attitude. Thank you.
Stuart Yard-Young”
