“The whole process was very simple, but due to my bank card being expired since I took my insurance out with them the year before it was 5 days before i noticed and had to call them. They also said I would only get proof of my no claims discount if I ever left them and it would only show up to a maximum of 5 years. I have had 8 years with no claims.
Good customer suervice though and promt at answering the calls.
The person i dealt with was (KB6) - very knowleable and brilliant customer service.”
“Easy and quick to renew. Credit card had been renewed so auto payment failed other than that and the cost of a call quick and simple with LH5 call handler”
“The whole process was very simple, but due to my bank card being expired since I took my insurance out with them the year before it was 5 days before i noticed and had to call them. They also said I would only get proof of my no claims discount if I ever left them and it would only show up to a maximum of 5 years. I have had 8 years with no claims.
Good customer suervice though and promt at answering the calls.”
“The whole process was very simple, but due to my bank card being expired since I took my insurance out with them the year before it was 5 days before i noticed and had to call them. They also said I would only get proof of my no claims discount if I ever left them and it would only show up to a maximum of 5 years. I have had 8 years with no claims.
Good customer suervice though and promt at answering the calls.”
“The only comment I would make is that fact that I do not have a proof of no claims, but they told me that this would be made available froim them if i left this insurer and went with another.”
“One Call Insurance customer services staff are consistently professional, and polite (ref sh4) , various queries were dealt with quickly and confidently. Thank you.”
“KB6 who handled my enquiry to upgrade by insurance to include some new possessions was brilliantly helpful and efficient. I would recommend this company to anyone who is looking for competitive insurance supported by a first rate staff.”
