“LH5 was extremely helpful in renewing my policy over the telephone and then very patient when I paid using the internet as my phone wasn't working properly. Highly recommended.”
“Very clear renewal letter sent in good time, price kept reasonably the same as last year, and most helpful member of phone staff (KB6) to assist with the formality of renewal, explaining the policy and receiving secure card payment. Would recommend.”
“Great service from AG3. Understood my requirements, guided me through the policy in a professional and friendly manner. Gave good options and happy to take out the policy with One Call.”
“Maxine user name MB9 was exceptionally helpful and quick to react to a fairly unusual request. I had anticipated a real problem with getting my issue resolved but Maxine was helpful friendly but very efficient”
“Very pleased with the level of professional service I received from Adam who was very knowledgeable, thorough, attention to detail and attentative. He was friendly, extremely helpful and would see him as an asset to any business.
Thankyou for looking after me and ensuring my insurance was right for me..
Barrie Pierpoint”
“The company and individual that I have dealt with have all given a great service with a friendly and professional manner.
I would definitely use them again.”
“Absolutely terrible company to deal with, what it states on policy doesn't mean that it is what your thought it was
Emergency Home Care is not covering your plumbing or electrical system. The house has to be in danger of falling down, killing someone.or damaging the environment. Staff are really useless. I spent over 3 hours on mobile phone to end up with the very first person that i spoke too. Can not get past customer service to complain RUBBISH RUBBISH RUBBISH”
“My bank card had expired so I needed to call to sort payment. The person I spoke to AJ5 was very helpful and it was sorted quickly. He went through the policy renewal and explained to me about the additional covers which I could have. He was very thorough and it made it easy to renew the cover.”
“Renewal document arrived in good time. Offered £20 discount if I phoned to renew before 5 days before due date.
Phoned & did this. Easy phone call, polite staff. Kimberley KB6 dealt with it”
“Renewal document arrived in good time. Offered £20 discount if I phoned to renew before 5 days before due date.
Phoned & did this. Easy phone call, polite staff. Kimberley KB6 dealt with it”
