“The conversation I had concerning my Buildings and Contents insurance today, was dealt with in a very confident, and efficient manner by Emma Martin (EM1). All aspects of the cover were explained.”
“I spoke to kimberly username kb6 who was very helpful and explained everything which was good.
But as i had applied online it would have been alot better to be able to pay and complete on line rather than going through the whole thing twice which ment i incured the cost of a 20minute phone call”
“I was happy to renew my Home insurance policy with One Call because they continue to provide cover that seems to be highly competitive. The offer of Direct Debit however, seemed an expensive luxury. The telephone contact with ME1 was polite and reasonably efficient.”
“I contacted ONE CALL INSURANCE in order to confirm renewal of my home policy and to confirm payment arrangements; the call was very quickly answered by AG3 who then proceeded to deal with my request in a friendly and professional manner. Very pleased with the service received during this call.”
“Ashleigh was very knowledgeable about everything and extremely helpful. I feel like she knew exactly what I needed and sorted everything for me without any issues. Many thanks.”
“Hi,one call insurance its a really one call,and you can do all the things and you don't need to call them for second time.
I talked to the customer service regarding my car insurance and it was a friendly lady called JV7 and she explain everything for me,and gave me the good price for my car insurance.
I am happy now and i will recommend this insurance company to everybody.
Thank you for the customer services and JV7.”
“Samuel Wells - SW1 - was courteous, patient and efficient in answering over the phone all my queries relating to renewal of my policy.
Keith Holmwood”
“The operator LH5 was direct to the point, state the conditions which applied to the cover. paid up straight away . nothing could be easier. Sorted. Thank you”
“Operator KB6 discussed a part of the proposed renewal document with me where I highlighted some concern; she found an alternative at roughly the same price; and I have ended up with a more appropriate policy and a greater level of comfort.”
