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One Call Insurance Reviews

4.6 Rating 4,224 Reviews
94 %
of reviewers recommend One Call Insurance

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Anonymous
Anonymous  // 01/01/2019
I have been sent the wrong policy 3 times however customer service team are brilliant.
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(Car Insurance) - Posted 10 years ago
One Call insurance - spoke today to NC4 and she was brilliant at dealing with my enquiries and going through what needed to be done and got me back on the road. Many thanks Nicole!!
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(Car Insurance) - Posted 10 years ago
Contacted me to advise that my cover was different from the previous year. I had no idea and was able to update my policy over the phone right there and then.
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(Car Insurance) - Posted 10 years ago
I spoke with (ST3) and thought she was very good with communicating with me
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(Car Insurance) - Posted 10 years ago
KB6 Answered all my questions . Efficient service
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(Home Insurance) - Posted 10 years ago
Excellent, both when communicating online and by phone . Username RT6
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(Home Insurance) - Posted 10 years ago
Phoned to change over my car with my current policy, received amazing customer service from JC1 everything was completed fast and smoothly.
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(Car Insurance) - Posted 10 years ago
Dealt with Simon sr2 who was a fantastic help. Top features on the insurance package.
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(Car Insurance) - Posted 10 years ago
Dealt with Simon sr2 who was a fantastic help. Top features on the insurance package.
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(Car Insurance) - Posted 10 years ago
I have been with One Call for a few years now and recently had to make a claim after someone politely ran into the back of me! They have been very courteous and professional all along and answered my queries in a timely manner. This part is still ongoing which is why I can only rate claims experience as average at the moment, the rest of their service has been great otherwise. Today I rang up for an insurance substitution to ensure the replacement car was covered for pickup and spoke to a polite chap who I believe was called Dan, the call was dealt with in a very friendly and professional manner and he was able to answer all of my queries.
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(Car Insurance) - Posted 10 years ago
Excellent service and very helpful adviser KW9
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(Car Insurance) - Posted 10 years ago
Excellent service and very helpful adviser KW9
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(Car Insurance) - Posted 10 years ago
Very clear and detailed about what I was getting
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(Home Insurance) - Posted 10 years ago
Just took out new insurance policy with yourself and I found the lady very helpful and polite as well as getting it cheaper than my previous insurer thank you x
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(Home Insurance) - Posted 10 years ago
Very very good contact
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(Car Insurance) - Posted 10 years ago
JC1 very helpful with a bit of confusion with change of details & double charging of admin cost, all sorted now, advisor talks a bit to fast for me, must be my age getting to old to keep up :) but made sure i was happy with everything before call ended,
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(Car Insurance) - Posted 10 years ago
I found the process of renewing my on line insurance quick and easy and the call handler (er2) was very quick and efficient.
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(Car Insurance) - Posted 10 years ago
(RT6) I had several questions I needed to ask before I decided to renew my house and contents insurance. All these were answered clearly and to my satisfaction. The quote was competitive and the cover meets all my requirements.
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(Home Insurance) - Posted 10 years ago
I had several questions I needed to ask before I decided to renew my house and contents insurance. All these were answered clearly and to my satisfaction. The quote was competitive and the cover meets all my requirements.
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(Home Insurance) - Posted 10 years ago
KW9 provided a very good service, very helpful great customer service, Thank you.
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(Car Insurance) - Posted 10 years ago
One Call Insurance is rated 4.6 based on 4,224 reviews