“your adviser Kimberley (kb6) was very polite & helpful made taking out policy with you easy.I have now got both my car & home insurance with you easy to do & very good pricing”
“At the time of writing Amy was very helpful and efficient....my average rating for communication is partly down to me as I have a hearing problem at 4 kHZ, although it would be helpful to people such as myself if Amy spoke more slowly........although in fairness to Amy I did not mention my hearing problem to her.”
“For renewal of my Home insurance I was offered the lowest renewal price with an insurance company who rated poorly on internet forums. I explained my concerns, and after some research I was offered cover with a different insurance company at a slightly higher price but with better cover. I accepted and settled.”
“For renewal of my Home insurance I was offered the lowest renewal price with an insurance company who rated poorly on internet forums. I explained my concerns, and after some research I was offered cover with a different insurance company at a slightly higher price but with better cover. I accepted and settled.”
“my car insurance was on auto renewal and as I was satisfied with the renewal quote I was happy to renew. there was a problem with renewal payment and the agent MC7 sorted the problem within minutes. MC7 was most helpful and professional in my dealings with ONE CALL and I have recommended the company to friends and family, I will also use the company for home insurance when due.”
“Rebecca (RT6) understood my needs, she called me back when arranged and took she took the stress out of buying a relatively complex policy. All credit to her, she's a real asset to One Call!”
“Total nightmare, let's keep it simple! Cowboys and how they get away with it is a joke. I have had to call them more than 5 times to confirm they had documents etc. Thought I was getting a good deal by saving over £100 but seems I've only saved £19. Also £35 admin fee for sending a letter! Comparison websites should hold their head in shame dealing with these people. Em "0ne Call, try several calls!" Not even an attempt to offer a call back! Customer service - you should embarrassed & the owner will be living it up with my money for terrible service.”
“I am about to change my car and used the online facility to register my details. I then called to confirm my acceptance of the change and charge and the time I wished the change to commence. I spoke to nk3 and received competent and confident service. Thank you very much.”
“Spoke with a gentleman in the phone tosay in customer service by the name of oliver. He was extremely helpful courteous and polite. Amazing customer service oliver!!!”
