“Renewed my buildings insurance, price was similar to last year and called to clarify some of the small print with LH5 who was helpful and answered my questions.”
“Did not know the excess was £100 for windscreen replacement and £20 for repairs ( my mistake for not checking ) which i think is excessive and will not renew with these again will look around for better value. Theres lots around with free repairs
and lower replacment excess .”
“I had a query about my insurance renewal and called to discuss the agent I talked to KB6 was excellent, I had been offered a better deal through comparison site but she got me me an equally good deal.
She went through the issues I had , explained the options to me and was very professional in dealing with my queries and sorted me a very good deal.”
“I spoke to Maxine BrownMB9 as i had concerns about the renewal of my household insurance,however she talked me through my worries and put my mind to rest . Thank you”
“laura was very good in getting me to renew my policy, I would like to add due to your phone answering service you nearly lost my business as I was held on for some considerable time awaiting to talk to an agent.. and nearly put phone down to go with another provider.. but laura saved you a client.
steve walker”
“I had my renewal offer through the post however i'd had a cheaper quote from elsewhere so contacted One Call to see if they could match/beat it. The quote came back within a few pence of my comparison quote. The person (KB6) was very helpful and pleasant.”
“I brought a new car to get told that it was going to cost me a extra £68 to amends the policy which I was very upset about this to then call back 2 days later to get told it would only cost me £19.13 to transfer my details but I advised I will b transferring a. Personal plate once the dvla give the all clear it wod be a extra 35.00 but I went on line as a new custome it was cheaper so obviously they do not want repeat customer & would rather take. U as a new customer every year fine with me as long as. It is cheaper or same price”
