“EM1 was very helpful to me when i asked her to cancel my insurance she asked me why and i told her i got the same deal for a better price, so she had a look to see if she could get close to the price i told her i had got with another company, she nearly matched it so i agreed to stop with you.”
“Claimed for a Dell laptop that was still in warranty but Dell would not repair under warranty because the case had a small dent. Laptop was collected by Value Direct and they could not get parts so settled by providing a ceque for the v
alue of laptop minus excess. All professionally dealt with. Very impressed - didn't even need to complete a claims form.”
“This company charges you to change details on your insurance, and they charge you if you junk them. That should not be allowed. It discourages competition. Won't use this lot ever again. Hope to God I dont need to make a claim! Avoid at all costs.”
“Getting through to the right department was fairly quick,but there was a long queue to get hold of Customer Services.
My agent,and enquiry, was dealt with efficiently.”
“Excellent service from start to finish, staff are polite, friendly , courteous and professional. The insurance quote was very good which includes , breakdown , no claims and legal protection. Documents sent out immediately by secure email, would definitely recommend. I had to make a claim as my car was written off and was very happy with my Cheque from One Call Insurance.”
“Ref : LB6
Was very helpful.
I also was offered £25 discount, for recommending another car insurance person. But not sure how I can claim this. The second policy was purchased the same day as I purchased mine.
Please advice and confirm how to claim this?
Also I need email address to send proof of NCD, as I need to forward an electronic format. Your web only gives me the option of selecting a photo.”
