“I was welcomed by customer service representative LM8 and I was given a very good response to my enquires. Was very helpful and explained all very clearly and I was able to understand the policy. Needed to make a couple of changes but was given all the information I required and added to my policy. Impressed, and I hope it continues to be a good service as it is the first time I have insured my car with you.”
“SH 4 was very helpful as we were changing existing policy to incorporate a new van he explained the increase in the existing policy and took payment via a secure line.”
“Very unhappy customer. Recently purchased a new car and changed insurance provider due to cheaper price, however it turns out no only did I have to pay a cancellation fee, which I can understand, I had to pay for the enitre full policy on top. Rip off.”
“The woman on the phone was very helpful, and allowed me to provide her with the information that I had previously made an error with and sorted out my arrears in a calm and supportive way. I now feel relieved that everything with my policy is sorted out and my debt was reduced. thank you. her number is MR1”
