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One Call Insurance Reviews

4.6 Rating 4,224 Reviews
94 %
of reviewers recommend One Call Insurance

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Anonymous
Anonymous  // 01/01/2019
Very helpfull and pleasent lady MB9 Glad i changed to this company.
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(Home Insurance) - Posted 10 years ago
£35 administration fee for changing my address!! More than my monthly payment. I don't expect it for free but think that's rather steep for changing my address people move house all the time. Would not get my insurance through this company again or recommend to anyone friend.
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(Car Insurance) - Posted 10 years ago
Delighted with your service-fast clear and polite.KW9 a credit to your company.
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(Car Insurance) - Posted 10 years ago
LM8 good service but I found she spoke a little bit too quick for me some of the time.
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(Car Insurance) - Posted 10 years ago
Easy to deal with, good pricing - agent AJ5 was clear and easy to interact with
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(Home Insurance) - Posted 10 years ago
excellent service
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(Home Insurance) - Posted 10 years ago
CE6 was very helpful and gave clear instructions
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(Car Insurance) - Posted 10 years ago
Nicole was very helpful and knowledgeable about the product.
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(Car Insurance) - Posted 10 years ago
Lb6 was very accurate & efficient
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(Car Insurance) - Posted 10 years ago
AA2 very concise and friendly
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(Home Insurance) - Posted 10 years ago
AJ5 was great. Helped loads.
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(Home Insurance) - Posted 10 years ago
Thank you Sc7 for your help in answering my query. I found the customer service to be professional and extremely helpful. Great price, too.
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(Car Insurance) - Posted 10 years ago
Amy ( AA2) was very helpful and explained everything well regarding my renewal.
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(Home Insurance) - Posted 10 years ago
The representative AJ5 was very helpful and answered all my questions
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(Home Insurance) - Posted 10 years ago
Very good customer service from Charlotte - CE6 she was really helpful and patient with me she answered all my questions and explained anything I was unsure of. Nothing I asked of her seemed to much trouble. It was pleasure actually speaking to someone who was really pleasant and caring. Thank you Charlotte. :)
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(Car Insurance) - Posted 10 years ago
Very good customer service from Charlotte - CE6 she was really helpful and patient with me she answered all my questions and explained anything I was unsure of. Nothing I asked of her seemed to much trouble. It was pleasure actually speaking to someone who was really pleasant and caring. Thank you Charlotte. :)
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(Car Insurance) - Posted 10 years ago
Very good customer service from Charlotte - CE6 she was really helpful and patient with me she answered all my questions and explained anything I was unsure of. Nothing I asked of her seemed to much trouble. It was pleasure actually speaking to someone who was really pleasant and caring. Thank you Charlotte. :)
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(Car Insurance) - Posted 10 years ago
I had a telephone conversation with your oprative RD7 who was pleasant and helpful. He guided me through each stage and explained every thing clearly.He answered all my questions to my satisfaction.
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(Car Insurance) - Posted 10 years ago
Renewed my car insurance this morning. Needed to change some details since last year. Simple process dealt with in an efficient and pleasant manner by KW9 (Katherine). Documents were waiting for me on e-mail when I got home from work.
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(Car Insurance) - Posted 10 years ago
Samuel Wells -SW1- was my contact for One Call home insurance renewal. He was courteous, efficient and helpful. My only criticism would be that he recited the information , relating to the policy and the renewal much too quickly, and this made it difficult to follow. I understand that a lot of information needs to be communicated, and that calls and time cost money, and that this is probably the method he has been instructed to use (ie not necessarily his fault) , however,as someone who has trained and (successfully) managed telephone marketers in the past I think half the speed of delivery would have been 100% easier to understand, and therefore more user friendly
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(Home Insurance) - Posted 10 years ago
One Call Insurance is rated 4.6 based on 4,224 reviews