“I contacted yourselves about home insurance and the lady (AG3 ),was very informative and well spoken was a pleasure to be guided through the prosses and made it very easy to take up the policy,thanks again AG3”
“The girl who helped me was very friendly and helpful in explaining answers to all my questions. Her username is LH5. I'm very happy with the service I was provided with.”
“After speaking to a previous advisor who was extremely unhelpful. It was nice to receive clear advice from Lauren who explained the paper work and made sure I felt happy with the policy. (LC1)”
“They are an absolute nightmare
I left them after two weeks last summer and they still have not returned my annual premium as they promised to do
In January this year they asked for proof of identity to refund my money.
I sent this off the same day and have still not been refunded
I am now looking into legal advice
Roy A Stewart 0191 2868343”
“One Call are always the first and only number I call for insurance. I get the best deals really quickly with great customer service too. Today I spoke to EMI who was excellent.”
“had reminder to pay renewal from EM1 rang and confirmed cover and the policy detailes were fully explaind I felt confident if I had a claim somebody I could ring would help me. very good service upto date.”
“The person that gave me assistant was Maxine Brown. She was very informitive and polite. I receive all the documents that were sent by MB9
Thank you.”