“I HAD A VERY GOOD PROVIDER REBECCA THOMPSON RT6- SHE WAS EXTREMELY HELPFUL AND KNOWLEDGEABLE AND WAS ABLE TO LOOK AT MY QUOTE AND MY ONLINE QUOTE AND HELP ME UNDERSTAND ALL POINTS. SHE ALSO CALLED ME BACK WHEN AGREED AND I WAS ABLE TO PROGRESS MY POLICY. HIGHLY RECOMMEND HER POLITENESS AND KNOWLEDGE. THANK YOU..”
“THE APPROACH WAS VERY CLEAR AND HELPFUL AND THE PROVIDER CALLED ME BACK AS PROMISED AND WAS ABLE TO DEAL WITH ALL OF MY QUESTIONS IN A POLITE AND EFFICIENT MANNER”
“there were many processes after obtaining the quote. Driving licences and other documents needed to be attached to a website and submitted. This was slow and very complex.”
“I contacted yourselves about home insurance and the lady (AG3 ),was very informative and well spoken was a pleasure to be guided through the prosses and made it very easy to take up the policy,thanks again AG3”
“The girl who helped me was very friendly and helpful in explaining answers to all my questions. Her username is LH5. I'm very happy with the service I was provided with.”
“After speaking to a previous advisor who was extremely unhelpful. It was nice to receive clear advice from Lauren who explained the paper work and made sure I felt happy with the policy. (LC1)”
“They are an absolute nightmare
I left them after two weeks last summer and they still have not returned my annual premium as they promised to do
In January this year they asked for proof of identity to refund my money.
I sent this off the same day and have still not been refunded
I am now looking into legal advice
Roy A Stewart 0191 2868343”
“One Call are always the first and only number I call for insurance. I get the best deals really quickly with great customer service too. Today I spoke to EMI who was excellent.”
