“I rang because I had found a cheaper quote online, and the person I spoke with, KB6, was extremely helpful. She quickly found me an even cheaper quote, which I immediately accepted. Excellent service.”
“Spoke to LH5 to cancel policy as we had found the same type of policy cheaper elsewhere and Laura found a similar deal with yourselves so we renewed the policy with you. It was very quick and simple and excellent customer skills.”
“My enquiry was handled by KB6 - who was at all times courteous,clear and knowledgable about the subject - she was helpful throughout and prompt in addressing my various queries - the result was that i have taken out the insurance and would recommend you elsewhere.”
“Even though I am a little hard of hearing on the phone . and the provider was a little quick in speech I was able to understand and agree with everything she said. I would recommend your service to others.”
“I would like to say that it was a pleasure speaking to the username EM1 with regards to my home insurance renewal. It was not a simple renew as I am also in the middle of an existing claim and the issue can become very confused. However, I was pleasantly surprised on how quickly the issue was understood and also was followed up with different teams to get clarifications and also able to provide a competitive quote to meet my needs....
Excellent customer service provided and cannot fault.....”
“Have held a car insurance policy via One-Call for over 5 years and didnt hesitate in insuring my house through them also when my current provider could not match their quote. Exceptional service from One Call !!!!”
“My call was answered surprisingly quickly and dealt with pleasantly by Kimberley Brooker, username KB6. She handled my call efficiently and courteously, which I was very pleased about. A stress and hassle-free experience, which makes a refreshing change in this day and age.”
