“Great customer service from SC3, polite, professional and saved me quite a lot of money so one very happy customer here. Would recommend this company to others.”
“i have never claimed on my house insurance in 25 years. But unfortunately my wife lost her engagement ring whilst on holiday on a beach. we found the service, helplines and communication 1st class and the claim was dealt with very quickly and very professionally. My wife is now the owner of a brand new diamond ring she keeps showing off.. Although she still misses the original one because of the sentimental value....
Thank you First Call you were amazing”
“The way I was dealt with was second to none. The lady that dealt with me was extremely efficient and welcoming It was an absolute pleasure to talk to her”
“The way I was dealt with was second to none. The lady that dealt with me was extremely efficient and welcoming It was an absolute pleasure to talk to her”
“took out insurance with one call insurance sent no claims and license, 2 weeks later they stole money from account stating there was a claim , (rubbish) told them to cancel , got my insurance from my original company.
They retained my credit card details and last 3 numbers which is illegal,and stole money from my account.
one call insurance costomer service is a joke they cant deal with complaints , so they just put the phone down, one call insurance should be kicked of insurance websites,Do not use one call insurance”
“Pretty helpful - useful that lines are open till 9pm. I was kept hanging on the phone for quite some time before I actually got to speak to someone and almost gave up. They all speak clearly but very, very, fast which is a necessity of the job I assume. If I was an elderly person I would find this very annoying so they would probably lose my business.
But overall JR7 was a very friendly and approachable young lady and even managed to locate an even better quote with a lower excess than I had from Confused which was very impressive .”
