“I would like to say that it was a pleasure speaking to the username EM1 with regards to my home insurance renewal. It was not a simple renew as I am also in the middle of an existing claim and the issue can become very confused. However, I was pleasantly surprised on how quickly the issue was understood and also was followed up with different teams to get clarifications and also able to provide a competitive quote to meet my needs....
Excellent customer service provided and cannot fault.....”
“Have held a car insurance policy via One-Call for over 5 years and didnt hesitate in insuring my house through them also when my current provider could not match their quote. Exceptional service from One Call !!!!”
“My call was answered surprisingly quickly and dealt with pleasantly by Kimberley Brooker, username KB6. She handled my call efficiently and courteously, which I was very pleased about. A stress and hassle-free experience, which makes a refreshing change in this day and age.”
“Great customer service from SC3, polite, professional and saved me quite a lot of money so one very happy customer here. Would recommend this company to others.”
“i have never claimed on my house insurance in 25 years. But unfortunately my wife lost her engagement ring whilst on holiday on a beach. we found the service, helplines and communication 1st class and the claim was dealt with very quickly and very professionally. My wife is now the owner of a brand new diamond ring she keeps showing off.. Although she still misses the original one because of the sentimental value....
Thank you First Call you were amazing”
“The way I was dealt with was second to none. The lady that dealt with me was extremely efficient and welcoming It was an absolute pleasure to talk to her”
“The way I was dealt with was second to none. The lady that dealt with me was extremely efficient and welcoming It was an absolute pleasure to talk to her”
