“The customer service provided by this company was appalling.They managed to mislay some of my documents,then accused me of not sending them.Getting in contact with them by phone was nigh on impossible.When I changed my vehicle they charged me a £70 pound change over fee.I will not be renewing policy when it does finish.”
“I rang because I had found a cheaper quote online, and the person I spoke with, KB6, was extremely helpful. She quickly found me an even cheaper quote, which I immediately accepted. Excellent service.”
“Spoke to LH5 to cancel policy as we had found the same type of policy cheaper elsewhere and Laura found a similar deal with yourselves so we renewed the policy with you. It was very quick and simple and excellent customer skills.”
“My enquiry was handled by KB6 - who was at all times courteous,clear and knowledgable about the subject - she was helpful throughout and prompt in addressing my various queries - the result was that i have taken out the insurance and would recommend you elsewhere.”
