“very polite and patient explained everything clearly nothing to much trouble answered my questions no bother if I didn't seem to sure went through question till I understood THANK YOU [CB8] operator CB8”
“very polite and patient explained every thing about the policy answered all my questions nothing seemed to much trouble went through questions twice if I didn't appear to understand altogether a pleasant phone call I dealt with operator CB8 thank you”
“Laura (LH5) was excellent to deal with. She was friendly and professional which gave me confidence in her. On reciting my information I recognised that a small amendment was required which she did very quickly witjout any fuss. A pleasure to deal with!”
“Laura was very efficient. She gave me all the information that I required in a friendly and professional manner that gave me confidence in what she was saying. In checking through my details I became aware of one small change that was necessary which she did very quickly.”
“I phoned one call to discuss my home insurance renewal I spoke with Laura whose username is LH5, she was very helpful and informative taking me through the policy ensuring that the cover was right for us.
A very good service all round.”
“Very pleasant and courteous customer services (JR7) Professional manner and all queries answered. It was nice not to be hanging on the phone a long time to speak to someone. My call was attended to within one minute. Excellent.”
“found it easy to get what i wanted but i must insist i did tell you it is my sons laptop and i do not want it coming to here i need my papers in the post he cannot cope with your mail”
