“JH5 – Jamie ......Was the young man that helped me sort my new car onto my original policy ....Very helpful and fast ..
One call is a good company ..”
“NS4 Nick Stacey was very helpful. However, before I got through to him I was put on hold for something like 10 minutes: this is much too long! Also, when Nick had to check on something, I had to wait another while.”
“the person on the phone was so helpful RE REGAN sorted my probs very well I did think £35 was a bit steep just to change address but the price of the insurance made up for that”
“An amount of money had been taken from my bank account in error and Maxine (MB9) was very good in helping to sort this for me. The money is due to be refunded in a couple of days.”
“Thank you for your help with my insurance, after an initial mis-understanding and having to chase the DD forms my insurance is now in place - Thank you cl4 - charmaine”
“Called through today to at first make a complaint about not having protected no claims bonus I was quickly told about one calls own guarantee, I even walked away with a discounted breakdown cover thank you so much david , the next time I call your name has stuck.”
“Extremely pleased with the service I received today changing my home address, wasn't really happy with the administration fee but dw7 is a real asset to one call insurance well done young man.”
“Adam Jack was very helpful ,explained clearly and simply what i needed to know and answered all my questions,putting me at ease and getting me the exact policy i needed.”
“I received fantastic service from your sales adviser Sharnie Calvert. I would definitely recommend to my family and friends. It was made so easy especially living on the Isle of Man. Thank you”
“The person who handled my application was organised and the process was made pretty easy. The only comment I would make is that it felt like a lot was being read from as script, but then I guess that's the way of things now!”
“There were some complications with my application, but the young lady was very patient and helpful and provided me with a competitive quote, which I was pleased to accept. The young ladies username was NC4"”
“Sales Advisor CE6 displayed excellent customer service skills when communicating and was extremely knowledgeable regarding sales products . Pleasant and friendly and easy to talk to.”
“HI ;
The policy i took out with AR6 this evening was easy to deal with i did not like the add ons that you are trying to sell all i wanted was to pay the qoute you gave me. it will be interesting to see how my year ahead with yourselves go.
I will see what unfolds,
Regards;
kevin connelly”
“Said my payment was declined and it ended up costing me another £80 . Next day I phoned Barclaycard and said problem was at their end . A bunch of Money grabbing Clowns !!!”
