“changing my vehicle details, was very helpful. all my new documents were sent straight away, via e-mail.Nice one, One Call, exactly what it says on the tin, One call,all done”
“Very helpful customer service adviser (LC1) on the telephone. She was polite and explained everything clearly. there were no long holds and only 1 'select button x'! When she needed to ask me to hold, she clearly explained that the line would go dead for 10 seconds etc, so no worries that we'd been cut off.
I haven't yet had to make a claim, but so far, so good!”
“Found the waiting time on the phone to get to the operator far to long, the whole second call was 17mins long due to the fact I did not receive the pin No did not come thru quick enough
After 12mins on the first call I was finally put to the correct person”
“Ryan (RD7) was very friendly and helpful and explained everything clearly and in full detail.
This is the first time I have made contact with One call insurance to sort out car insurance.
Thank you”
“First time I have been in contact with One Call Insurance to sort out my car insurance but Ryan explained everything clearly and was friendly and helpful
Clear information on what I have to do next.
Thank you”
“After finding the suppliers on line I needed to speak to someone and phoned the number provided. I spoke to a lovely lady called Sharina and she was most helpful and sorted out all queries for me. I have decided to go with this insurance and hope it all goes well.
Thank you.”
“The young lady (NK3) was most helpful, as my requirements were not that straight forward, but she dealt with the matter very professionally.
In the end she made it quite easy,”
“The young lady was both polite and helpful.
The only problem I have is finding someone/where to get my driving licence photocopied to forward it on for proof.”
