“Very easy to deal with - rang with a query. Immediate e mail received with insurance certificate attached. Helpful lady on the phone. Very good service”
“I was having a stressful experience until I spoke to Jamie (JH5) and he was extremely helpful in sorting out my insurance and listening to what my problem was. He was accommodating and I got the answers I wanted and sorted my cover out. Defused the situation I found myself in, in a calm, precise and very helpful manner. Highly recommended.”
“Dealing with ST3 who was extremely patient as I assisted my cared for customer with her purchase. ST3 explained all details clearly and to the customer's satisfaction. ST3 does tho need to slow her speech down a little, especially when she is talking to an elderly customer. Her voice was sunny and she was very polite. It was a pleasure doing business with her and my cared for customer would like to pass on her most grateful thanks.”
“I found CE6 very helpful, friendly and made the whole process of insuring a second car really easy. She pointed out various options and made the job pleasant - not always the case with insurance. Helped I had a first car insured with One Call.
Well done, stay as happy as you are Charlotte!”
“Cancelled my insurance due to company car. Told I'd have to pay £55 cancellation fee which was never explained at the beginning. Then received bill for £85.29 for cancellation and admin which is 40% of the total annual cost! I would never use them again nor recommend them.”
“Conor was polite, professional and efficient. He handled by query with a positive can do approach. A problem solver and asset to the business.
Thanks Conor,
Best wishes.”
