“Maxine Brown did try to help and did e mail me some documents to help me. She also transferred me to a man in "claims" who was very assertive but hadn't got a clue what he was talking about. He gave me the number of Covea where fortunately I spoke to a lady named Wallis who like your Maxime actually treated me like a Customer and helped me with my query.
I made three expensive calls to One Call, got passed about by people who were quite indifferent to my being a Customer.
Maxime is an example to those people of Good Customer Service which as a Company you are lacking”
“I have been with one call insurance for past 3 yrs and always found them competitive and very helpful whenever Iv spoken to anyone, more recently I had to speak to Regan who was extremely helpful, so yes I would recommend them.”
“SImon Rix helped me change my policy today after buying a new car. He was extremely helpful and found me a better deal which was also cheaper!
I was made to feel like I was being really looked after and the best deal was being sought for me.
Thank you!”
“I spoke with This agent - CG6. He was very friendly and polite when I explained my circumstances and my struggle to afford my insurance. He made sure the insurance would still be covered up until my next pay date. Very good service received :)”
