“Sales Advisor CE6 displayed excellent customer service skills when communicating and was extremely knowledgeable regarding sales products . Pleasant and friendly and easy to talk to.”
“HI ;
The policy i took out with AR6 this evening was easy to deal with i did not like the add ons that you are trying to sell all i wanted was to pay the qoute you gave me. it will be interesting to see how my year ahead with yourselves go.
I will see what unfolds,
Regards;
kevin connelly”
“Said my payment was declined and it ended up costing me another £80 . Next day I phoned Barclaycard and said problem was at their end . A bunch of Money grabbing Clowns !!!”
“I found the provider RT6 explained very clearly what the policy I was enquiring about offered, before and whilst buying the policy
I also found the provider RT6 to be very courteous and helpful, and provided me with all the information I needed
I would reccomend One Call to family and friends based on the good customer service provided”
“I found the customer service very helpful, he was polite, friendly and efficient and did everything he could to provide us with the best deal. I would be happy to deal with AJ5, Adam again,”
“I'd highly recommend One Call. I spoke with Adam (AJ5) who very clearly outlined what I required from an insurance policy, even looking at reports that had been done on the property by my mortgage provider and explaining how that would effect my policy. I needed my insurance very quickly as I was about to exchange contracts the next day, and this was done without any issues what so ever - very good customer service.”
“I called to make a name change due to recently getting married and was very dissappointed to find out that to change my name which took a matter of seconds it cost me £15.00
Ashley (AE2) who took my call was helpful but as I mentioned it was a very quick call and very quick to change my name but I can't believe for someone to type a name change cost me £15.00.
This is the only policy I've had to pay a fee on, all my other insurances there were no charges.”
