“Did quote on line you experiencing problems with web site 18/08/2015 rang number spoke to Beth (BH1) very helpfully completed transaction
impressed with card payment system”
“Beth (user BH1) was very pleasant and polite,and answered any questions clearly and efficiently.
i would deffinetly recommend One Call to friends and use them again next time”
“I called to include my son-in-law on my car insurance, I was dealt with call handler sr2 and the call handler could not have been more helpful he had my enquiry sorted out in a matter of minutes”
“I find one call to be very helpful and polite,when i called on the phone,and professional manner dealt with my query,solved issues previous,good competative insurance company.”
“When I called it was to tell you not to do the auto renewal because I had found cheaper quotes on comparison web sites. Nathan was very polite and agreed to look into the complaint. He was prompt and helpful and well informed. He was able to reassure me about my policy through One Call to such an extent that I agreed to renew there and then over the phone.
He made me feel confident about the company.”
“Very good service and a very good price. However a slight amendment to the insured property incurred a disproportionate additional fee. I waited longer on the phone to get an answer than it did to amend the insurance detail.”
“Ashleigh was very helpful, polite and informative in dealing with a few initial issues we had with our cover. She was very prompt in providing updated documentation. Also I spoke to a girl today to obtain a further schedule copy who was also very helpful, polite and prompt.”
