“I rang to say I was going to be out of the country for two months and leaving my car in my friends secure driveway. They immediately said they were not willing to insure me. No reason just stonewalled me. Never again, even though initial service setting up was good.”
“Nathan (NS7) was very helpful despite my problems with my bank who, at the wrong moment, decided to do a security check! The second attempt was successful after the bank had reset the appropriate card. Thanks to Nathan for his patience.”
“policy was very easy to renew and documents are available online but they are not easy to read and would have preffered to have them sent to me in paper form. LC1”
“Not had to make a claim and that is the time that you really get to know the level of service. All I can say is its been a hassle free easy process to date.”
“We found One Call originally by browsing the web. They provided an excellent policy at a considerable saving over our insurers of the time and we accepted their offer. We had a small claim last year for a plumping problem which typically was at a weekend and the plumber who came was 'not the best'but he came and got us functioning again. I would say that I don't think the insurance company would have known that the plumber was not the sharpest knife. When we came to renew our policy this year One Call found us an even better policy and renewing was a pleasure and very easy thanks to the assistance from their operator KB6. Many thanks. JDA”
“Simon was very polite, efficient and helpful. His explanations were clear and comprehensive. Simon offered me an additional product but I did not feel under pressure to purchase when I explained why. He advised me that I might like to consider it for the renewal, which I will.
Thank you Simon”
“The service which I received from your LC1 was concise, clear and very helpful. She was cheerful while conducting my business and remained efficient throughout.”
“CB8 rang me to inform me that my car insurance was due, if she had not rang me I don't think I would have gone with One Call, (no reason, I just hadn't given them a thought even though I'd dealt with them before and had excellent service)
I found CB8 to be very friendly, efficient, and polite.
Thank you.”
