“The service was excellent the customer service representative was very professional. The explanations were first class the time and effort put into this was beyond expectations if only other customer services could be so good.
Thanks for all your patients and kindness in making this a most pleasant transaction.”
“i dont like doing things online preferring to speak to an advisor,i spoke to ryan (rd7) he was extreemly helpful and very knowledgable, he explained everything in terms it was easy for me to understand.”
“Just joined One Call Insurance and the operator RD7 was very helpful and explained everything very clearly he was very friendly and put you at ease whilst talking to him. Aquired a decent quote for my car insurance and talked me through everything. Thank you very much.”
“Sc3 rang me yesterday asking why I had not altered my policy to drop my excess to £100 I missed it reading my renew policy
For me I think that was excerllent well done on your part”
“I have just joined one call car insurance,amy rowledge ar6 was very helpful with my quote she helped me make the right decisions for my car insurance,ty amy for all your help and I hope the quote for my car ins is just as cheap next yr ty”
“Anthony Bird AB6 assisted me in moving my Insurance to One Call, I found him to be very polite, helpful and was so impressed with him that I had him quote for my husband's renewal that was due 3 weeks later and also moved his Insurance. Thank you Anthony for your help, hopefully there will be need need for me to try your Breakdown or Claims Service but if I do I hope they will be just as helpful as you.”
“I received excellent customer service from Maxine (MB9) at One Call when changing my name, everything was quick and easy and the documents were emailed through promptly.”
“thank you to arranger NC4 you were competent, polite and knowledgeable. I am very happy with the service and comprehensive policy. Thank you - I now hope that the cover I receive for the next 12 months is of the same standard!”
“Straight-forward, minimal hassle - just the type of company I like to deal with during busy periods. My sales consultant, KW9, was very good. Thank you!”
“I have contacted you regarding payment problem and the advisors have been very helpful.
Today the advisor CG6 managed to fully support my query
Fantastic support.”
“I spoke to Katherine Wilson who was extremely professional and I was more than happy with the way she handles my questions regarding the policy. She gave me excellent service. Thank you.”
“I spoke with Sarah Cuttell (user name sc7) after I had an online quote as I needed cover straight away. Sarah was very helpful and cover was really easy. I will also cover my partners car that is due for renewal on 17th July and I have home insurance with one call too. Let's hope I get a good renewal quote next year!”
