“Needed to contact One Call with a question regarding my car insurance policy. I got through to an adviser Katherine Wilson (KW9) who was most helpful, not just with my query (which was easily sorted) but positive advice regarding services attached to my policy. This conversation ended up with me receiving improved breakdown cover at a great price!! Thank you!!!! :)”
“I have spoken to Adam jacques today regarding my new policy and he was most helpful and made everything so easy to understand and take in thank you once again. N proctor”
“I have spoken to Adam jacques today regarding my new policy and he was most helpful and made everything so easy to understand and take in thank you once again. N proctor”
“Excellent service so far, your customer service team called me several times to make me aware that my £300 excess could be reduced which was fantastic!! It's not often you get called where a positive outcome is being suggested!!
Cheers”
“I spoke to 'Lauren' [LC1] this morning to clarify and change a couple of points on the Statement of Insurance, and found her to be so helpful and friendly. She also took the time to explain the benefit of Excess Reducer, which I am pleased to have received. Thank you so much. I am SO-O-O-O-O-O pleased I came back to One Call Direct. Thank you x”
“My daughter recommended One Call car insurance to me as she insured her car with One Call after a none fault accident her car was repaired and back as new again within 2 weeks she even was given a loan car. So this year I got a quote from One Call which was over £90 cheaper than renewal I had to phone One Call to confirm the price and spoke to JP3 who confirmed the price was correct including breakdown cover I took out the policy.”
“spoke to (KW9) this morning all great quick and easy and prompt with any queries what more can i say, by far the easiest customer service call for years by far,
Thank you”
“Phoned up to inquire about my documents as they had not been e-mailed to me. OF1 answered my call in a very professional manner and sent me my documents during our telephone conversation.”
