“They are knowledge about their product, but a week later I am waiting for shipping confirmation
This is not the first time I have had trouble with their shipping and delivery.”
“Great, quick service. What we ordered came in quickly and intact. Really enjoy doing business with someone/company that does good business. Would like to continue doing that type of business with that someone/company. Glad to have found y'all.”
“J Wines was great at getting me several orders in a timely and efficient manner. They did respond to me queries immediately when I emailed them. I would have given them the highest rating except that the shipping cost is a bit high for smaller orders.”
“shortly after submitting my order I received an email asking if I wanted to wait for a wine that was out of stock or get suggestions for another wine. I asked to wait up to week. The next day the shipment was sent with the wine I originally ordered. The service was great.”
“The wine was delivered very quickly. The bottles were well protected in transit and arrived in perfect condition. Most importantly, the wine we bought is delicious!”
“Very good selection, and EXCELLENT prices on some of the premium Israeli wines (Yatir, Castel, etc.) It is my "go to" place for Israeli wine.
My only quibble (and it is a quibble, arising out of my predilection for wines from the Judean Hills or Shomron - the mountains, not the wine appellation of Shomron) is that we can't click on the labels to get a closer view. For my perspective, that restricts my purchases somewhat, as if I'm not sure a particular wine is from Yehuda, I won't buy it.
Apart from that - this is THE place.”
“First, it took way too long for the two bottles to ship. After a week of silence, I complained online asking where is my wine? I got a response the next day and noticed that the wine did not ship until after I left the complaint.
Second, two bottles of the same wine were sent as requested. The first was quite good, but the second bottle was absolutely not drinkable. The cork seemed faulty and we just couldn't drink it - it was bitter and something really wrong with it.”
