123 reg Reviews

Name: 123 reg
Address: 123 reg 5 Roundwood Avenue Stockley Park, Uxbridge
Rating: 1.47

1.5 Rating 30 Reviews

10 %

of reviewers recommend 123 reg

Company Reviews

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Metrics

1.5

Based on 30 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat

Location:

123 reg 5 Roundwood Avenue Stockley Park
Uxbridge
UB11 1FF

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123 reg 1 star review on 6th November 2023

Nick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unhelpful in retrieving account details and essentially caused the lost of domain. Had oustanding service with zero issues elsewhere. They seem to feel you need them because of domain uniqueness.”

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Posted 1 year ago

“They do not even deserve a star! Agreed with Robin, ''Utterly horrific! The worst customer support and care ever experienced.'' 2 days on the roll the customer service guy isn't being helpful and was very rude and impatient. He even hung up without finishing helping me!”

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Posted 1 year ago

“Excellent, always helpful and knowledgable.”

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Posted 2 years ago

“Utterly horrific! The worst customer support and care ever experienced. They never responded within a timely manner to desperate requests for help, ignored support tickets, provided misinformation when they did respond, refused to give me back my website database despite it legally belonging to me, lied about access to my account so my new host couldn't help me either and generally did everything within their power to cause problems and prevent me moving to a new provider. Shocking beyond words!!! Avoid at all costs. There are far cheaper and far better hosting providers out there!!!! My issue still isn't resolved after a month (it should take 10 seconds to do!) Incompetence and a complete disregard for their duty of care is one thing, but it is the continual lying that I find so abhorrent!!!”

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Posted 3 years ago

“123 REG ARE THIEVES Over the weekend I was searching a domain name "flightscanner.net" on you sight and it was available for registration at its normal price £9.99. However, I did not register it instantly because I wanted to register some more domains and was thinking to pay you for all domain names all together instead of going through the same process of registration for each and every domain individually. However, when I cam back to your site in about 10 minutes to register my domains I was shocked to see that the domain "flightscanner.net" became unavailable and "flightscanners.net" with the addition of letter "s" at the end was coming to about £500. This is ridiculous and a severe breach of your contractual duty of customer care according to which you cannot pick your customer's domains and register them to make money. I already have hotmail, gmail, twitter and instagram accounts of both "flightscanner" and "flightscanners" which I will use as an evidence of your misconduct to your customers who type their domain names on your site with complete trust and good faith but in return you cheat your customers and get those domains reserved which you like to keep to make money from them. If you do not release these domains with immediate affect I will take legal action against your company and bring this matter to watchdog with all evidence. Once it will be in the media I am sure many people will come out who had the same problem with you. Regards Sania Khan”

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Posted 4 years ago

“Been with these people for around 10 years and to start with they were value for money, that no longer seems to be the case. Additionally their technical assistance, though difficult to get hold of, was always on the ball. That is no longer the case, their technical department seems to be full of people with less technical knowledge than me and come across as slightly condescending to boot. All in all 10 to 5 years ago I was recommending them everywhere, today I could not say the same.”

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Posted 5 years ago

“I had a problem with my email account ( mails not sending) and I called the help line. Josh was the person on the other line that was helping me with my issue and he was very patient and guide me to fix the problem ( I am not the best person for ANY IT stuff) but with his amazing support he managed to get me up and running again. A BIG THANK YOU to Josh”

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Posted 5 years ago

“Webfusion website maker, hosting package should have been released as a free beta ..../ not really fair to allow ccustomers to pay full-wack for something so temperamental”

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Posted 9 years ago

“I love 123reg, great hosting packages”

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Posted 9 years ago

“Test”

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Posted 10 years ago

123 reg is rated 1.5 based on 30 reviews