“Ordered an item on September 1st. It never arrived. Didn’t want anything else so they agreed to refund my account in 5-30 days. It’s not been refunded, sent 5 polite emails which they are now ignoring. It’s been well over 30 days”
“Do not purchase from them. They are absolute garbage. As per all the other online reviews, they are a seller that will take your money for an order and weeks and weeks later provide you with a land excuse that their system or the product isn’t available and they will not provide to you a refund. They will say they can only provide a store credit in which you will attempt another purchase only to be told the same excuse. Report them to the Singaporean authorities like CASE as such companies should be shut down immediately.”
“A scam website, small item purchased, told the order could not be fulfilled, given store credit, placed another order this has not been fulfilled. Email responses ultimately a stalling tactic. Avoid!”
“Don’t order from this company! You will not get what you ordered and you will not get your money back. They offer a “refund” to your account but when you order something else using this “refund” you will not get that item eather. I’ve been waiting for my money / the new item using my “refund” for almost a year now. Nothing. They don’t answer.”
“BUYERS BEWARE!!!
This company is a big fraud. I would give them a zero if possible. I bought an item from their website at a cost of SGD172.24 and cancelled it before it was dispatched.
I asked that the refund is credited back into my bank account. It's been 7 months now and after several emails and calls I still have not been refunded.
I get the same default message whenever I call which is that the issue has been escalated to their finance department. Now when I call, it doesn’t even go though any more.
How can such a company be allowed to exist?”
“This is a professional scam organization. On the website w w w 1outletsglobal com, a robot was advertised for EUR 200. My credit card was debited for EUR 260. Reported to them. I received a vague story about currency conversion rate. The product was never delivered. I received a lot of emails saying that they felt so sorry for me and that I received EUR 260 credits on the 10utlets account. Of course I wanted my money back. After the threat of a legal email and intervention from the ING bank. Eventually got my money back. I'm happy with the ING credit card :) So be warned... DO NOT ORDER HERE”
“I placed an order for incense sticks, after 45 days they informed me that the product is not available,so I requested a refund to my account which supposed to take maximum 30 days now more than 50 days no refund and no response to follow up”
“They were unable to fulfill my order and after I requested a refund they credited my account. I asked for it to be sent back to my credit card and they responded to my email at first then stopped. I then managed to speak to someone on WhatsApp who also sent me an email apologising and confirming the refund would be made. That was 4 weeks ago and they are again ignoring my messages and not answering my calls. 😡”
“I never received my order. The team was very nice at the beginning; they answered every email, apologized, and said they would look into what went wrong. But then they stopped responding. No goods, no response, no refund. What else could it be but fraud?”
“Still waiting for my payment to be returned to my bank account, as they could not supply items advertised.
Last email sent to you was 20th June and No reply!!!!! 😩 Originally ordered in May.”
“Arnaque, a éviter absolument.
Commande passée il 6 mois, confirmation reçu, après deux mois je n'ai rien reçu, j'écris un mail, ils me disent que la commande a été annulée, et qu'ils vont me rembourser, mais depuis plus de 4 mois, aucun remboursement et aucune réponse à mes emails, ce sont des voleurs.”
“As seen on other reviews a total scam , suprise surprise unable to deliver!!!!, a credit note is offered , no thanks money back , you are crooks. 1 star is to much”
“Do not trust them. They did not send my order and claim to give the refund via credit store despite multiple phone calls and email stating I wanted my refund into my credit card. After waiting for 5 months, I gave up and tried to use the store credit and it did not allow me to process my order. BEWARE”
“DO NOT BUY FROM HERE.
This is a fraudulent website. They take your money, never send you the item and never refund you. Appalling. $250 down the drain.”
“DO NOT BUY WITH THIS COMPANY! IT IS A SCAM!!
You place an order, they say they are waiting for new batch of deliveries. After a few months they then say there is no stock. So you ask for a refund, they tell you the same scripted response and 9mths later I’m still dealing with my request!!
DO NOT MAKE THE SAME MISTAKE!!”
