“Arnaque, a éviter absolument.
Commande passée il 6 mois, confirmation reçu, après deux mois je n'ai rien reçu, j'écris un mail, ils me disent que la commande a été annulée, et qu'ils vont me rembourser, mais depuis plus de 4 mois, aucun remboursement et aucune réponse à mes emails, ce sont des voleurs.”
“As seen on other reviews a total scam , suprise surprise unable to deliver!!!!, a credit note is offered , no thanks money back , you are crooks. 1 star is to much”
“Do not trust them. They did not send my order and claim to give the refund via credit store despite multiple phone calls and email stating I wanted my refund into my credit card. After waiting for 5 months, I gave up and tried to use the store credit and it did not allow me to process my order. BEWARE”
“DO NOT BUY FROM HERE.
This is a fraudulent website. They take your money, never send you the item and never refund you. Appalling. $250 down the drain.”
“DO NOT BUY WITH THIS COMPANY! IT IS A SCAM!!
You place an order, they say they are waiting for new batch of deliveries. After a few months they then say there is no stock. So you ask for a refund, they tell you the same scripted response and 9mths later I’m still dealing with my request!!
DO NOT MAKE THE SAME MISTAKE!!”
“I ordered Littmann CORE stethoscope on 1outlets.com for AED 1084 (SGD 495).
Initially they mentioned item shipped.
After 1 month of no delivery and many email they wrote it may have been lost in transit.
They offered in store credit which I declined and asked for refund back to the card. They said it may take 30 days.
Now they don't reply to email.
Website shows instore credit of SGD 495 which I don't want to use as I have nothing else to buy. I wrote email to them that I want money back.
Now not replying to email”
“Don't buy ANYTHING from this website, it is a fraud.
Don't TRUST the bot-made good reviews they flood the internet with (it is an attempt to keep their overall rating seemingly acceptable).
In case you fell in the scam, DISPUTE THE TRANSACTION IMMEDIATELY, without waiting for their 30-day refund time. If you wait the 30 days, Credit Card providers won't accept the dispute any longer.
How does the scam work? Easy:
After a few days from when you place an order, they come up with some child worded justification stating they have to cancel your purchase and offer an in-store credit or (if you insist) a refund back to the payment method.
1- If you agree for the refund on credit card, they simply entertain you and make you wait long enough to lose your rights to dispute according to the credit card provider's policy (usually 30 to 45 days from the payment date), and then they simply stop replying and disappear.
2- If you accept the in-store credit, you will enter an endless loop of new purchases and new cancelations, with no chance to have your money back or your goods shipped… Till the day you give up trying.”
“If only I could check none stars, I would. I’ve lost almost 200€ with an order that I made in June and until now I haven’t received my money back.
Unfortunately they never ship the orders. And just because they are a “good company” they refund your money to their wallet in their Eshop, so that you reorder or make a new one, which of course once again they never ship…..
That’s the situation….
Away from them!”
“I purchased an item from 1outlet and they confirmed it, but nearing the delivery date when I asked about tracking details, they just cancelled the order and they do not refund your money in case of they cancel the order, and just give you an in-store credit which is also going to expire in 12 months. So be aware that if you have ordered from them and if they cancelled the order then your money is NOT going to be returned to you.”
“Got scammed. Bought perfumes, and the waiting period was 3 months. In the end, they did not deliver the products and I did not get my money back. Did write a couple of e-mails. At first, they did reply to me, but now they're just ignoring me.”
“Scammers!!!
I’ve order a guitar in September after I’ve paid they wrote me they don’t have a delivery to my country and now I’m waiting for refund for3 months already!!!!”
“They cancelled my order and agreed to pay back my money as it was them that couldn’t fulfill it no refund given and they will not reply to my emails it is a scam and they will steal your money stay away from them
I wish I headed the warning from other people had to click on stars but would not rate them at all
UK customer buyers beware please”
“I lost more than 130 USD. I haven't got any product nor the refund. It's been 3 months. They are using bots to give positive reviews for themselves. This site is fake. Don’t fall for the scam!”
“Absolute scam, several emails telling me where on the delivery journey my parcel was, thanking me for my patience, until finally got one saying they were unable to supply the item but I would get a refund, which never happened.”
“I can confirm this 1outlet is 100% a scam company,
they won't send the item to you,
and they won't refund the money to you,
they only will told you to wait.
Wait 1 month, 3 month, 6 month, 1 year,
they will keep delay it until you lost your patience.
But i don't understand why this company still can running his business in singapore more than 5 years.
Is singapore government allow scammer doing business in his country?”
“I have bought in July some products from their website. In September and in October they have called me that "unfortunately the products are not any more available and therefore we will refund you". This information appeared also in my account. Problem is that in my bank account money were NEVER reverted and I have instructed my bank and notify them as fraudulent operator. I tried to call them back on the UK number they have called me and guess what the message I had received back was: "The number you have dialed was disconnected because it is considered for fraudulent purposed". Avoid by all means. Luckily the amount is not big but however I would definitely NOT recommend this portal!!!!!”
