“They cancelled my order and agreed to pay back my money as it was them that couldn’t fulfill it no refund given and they will not reply to my emails it is a scam and they will steal your money stay away from them
I wish I headed the warning from other people had to click on stars but would not rate them at all
UK customer buyers beware please”
“I lost more than 130 USD. I haven't got any product nor the refund. It's been 3 months. They are using bots to give positive reviews for themselves. This site is fake. Don’t fall for the scam!”
“Absolute scam, several emails telling me where on the delivery journey my parcel was, thanking me for my patience, until finally got one saying they were unable to supply the item but I would get a refund, which never happened.”
“I can confirm this 1outlet is 100% a scam company,
they won't send the item to you,
and they won't refund the money to you,
they only will told you to wait.
Wait 1 month, 3 month, 6 month, 1 year,
they will keep delay it until you lost your patience.
But i don't understand why this company still can running his business in singapore more than 5 years.
Is singapore government allow scammer doing business in his country?”
“I have bought in July some products from their website. In September and in October they have called me that "unfortunately the products are not any more available and therefore we will refund you". This information appeared also in my account. Problem is that in my bank account money were NEVER reverted and I have instructed my bank and notify them as fraudulent operator. I tried to call them back on the UK number they have called me and guess what the message I had received back was: "The number you have dialed was disconnected because it is considered for fraudulent purposed". Avoid by all means. Luckily the amount is not big but however I would definitely NOT recommend this portal!!!!!”
“This is a scam: never recieved my order and they never refunded my money. They say that they are out of stock and you never see your money again. I lost 68 euros.”
“Absolute scammers. You will be responded by bots. And never get you money back. Strange such scammers still exist in a modern world and continue to cheat people after so many confirmed fraudulent cases. I guess the problem is no one is spending enough to justify the effort needed to chase and sue them. Very innovative cheaters.”
“Never ever buy anything from this company. Is a scam. I purchased my supplements on 1st April 2023. After waiting for 2 months. And claimed that have to cancel my order. Refund my amount into credit and wanted to lured me to purchase again. I rejected and wanted it to refund to my credit card. 7th Aug sent me an email that it was credited. I called my bank and also check my credit card E statement. It was not credited at all. Is a scam. Give me a transaction log with many number showing that they have credited but didn’t showed it was my credited card number. As they several email to proof from which bank do the refund and to which credit card and they are unable to proof. I have also called my bank to investigate this case and is working on it. I have also submitted a my complaint to Singapore CASE. For all buyers who has the same encounter. Pls inform your bank and lodge a complaint to Singapore CASE.”
“Pay Simba PTE LTD on 18 December 2022 at 11:14 am 51.20 SGD
Transaction ID: 1000224351
Order# 1000224351
Do NOT do business with them, you WILL lose your money! The worst online shopping experience of my life. They scam, take your money and mislead you, playing for time! Once you have paid the fun starts, they never can ship what you order and they never refund you your money. They give you an in-store credit and the same cycle starts. After 72 e-mails I have given up and written the money off.”
“They are SCAM. They will take your money, then cancel your order after a month due to "our declaration system cannot upload this product to the import/export Shipping Manifest". Then they will refuse to refund - they will credit your 1Outlet account ( that you never created ) to buy more things they cannot ship/deliver. Avoid!”
“I cannot recommend this site.
I waited a long time for delivery and none came. More than 3 months. Upon reaching customer service they responded that package could not be delivered. Mind you, that it was I that had to contact them. Otherwise the case would have been dormant for ages.
When finally 1outlets understood their own limitations they refund as instore credits. So you have to use the money on a useless site that cannot deliver to you.
Depends how widespread this is but this is borderline scam. Keep this in mind if you ever find yourself wonder whether to make a purchase for this site.
I would not recommend this site at all, no matter how apparently good the price is. There are many other sites. Spend a bit more time to find others that provide what you need. 1Outlets can not provide.
I agree with the others. Its too bad it not possible to award 0 stars.
Also beware. All positive, 5 stars, reviews from the site are brief with little detail. All negative, 1 stars, are full descriptions. Sounds like they might hide negative reviews with an agency of they own creating good reviews. Do not trust this site.”
“I placed an order on 03/12/2023. After confirming my order, the delivery time has changed. So I made a request to cancel my order the same day. I asked for a refund and since (06/21/2023) nothing!!! At first they send me emails telling me that the refund times took up to 30 days and now no response from them. I am shocked at their dishonesty!!”
